Customer Service Associate Delhi
क्या आप एक अच्छे करियर की तलाश में हैं? तो यह सुनहरा अवसर आपके लिए है!
Amazon, दुनिया की सबसे बड़ी कंपनियों में से एक, अपनी कस्टमर सर्विस टीम में नए उत्साही साथियों की तलाश कर रहा है। अगर आप अच्छे संवादकर्ता हैं, लोगों की मदद करना पसंद है और सीखने के लिए हमेशा तैयार रहते हैं – तो यह नौकरी आपके लिए है।
💼 आपके कार्य क्या होंगे?
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ग्राहकों से फोन, चैट या ईमेल के माध्यम से बातचीत करना
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उनकी समस्याओं का समाधान करना और उन्हें बेहतरीन सेवा देना
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Amazon के सिस्टम और टूल्स का उपयोग करके समाधान निकालना
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हर बातचीत में पॉजिटिव अनुभव देना
📢 Join Amazon’s Customer Service Team – Work from Office (Delhi/Noida)
Role: Customer Service Associate
Type: Contractual
Location: Amazon Office – Delhi or Noida
🌟 About the Role:
Step into a world of opportunity with Amazon Customer Service! We’re looking for motivated individuals to join our dynamic team where customer obsession is at the heart of everything we do. If you enjoy solving problems, communicating clearly, and making someone’s day better — this role is for you!
As a Customer Service Associate, you’ll be the voice of Amazon, ensuring customers receive timely, accurate, and professional support across phone, chat, or email channels. Whether it’s assisting with orders, payments, or navigating the website, your role will be key to creating a seamless and positive customer experience.
✅ What You’ll Do:
Be the first point of contact for Amazon customers
Resolve product, order, payment, or website queries with clarity and care
Use multiple tools and systems to research and troubleshoot effectively
Deliver exceptional support while maintaining Amazon’s high standards
🌱 What You’ll Bring:
Clear and confident communication in English (written and spoken)
Strong attention to detail and a customer-first mindset
Quick learner who thrives in a fast-paced, tech-driven environment
Ability to work flexible shifts including weekends and holidays
Must be at least 18 years old with the legal right to work in India
Basic computer knowledge and typing skills
🎁 Perks & Benefits:
Medical insurance
Pension plan
Internet reimbursement
Exclusive employee discounts via Amazon Extras
Paid training and continuous learning opportunities
All necessary equipment provided
🕒 Shift Details:
Rotational shifts (including early morning, late night, weekends, and holidays)
5-day work week with 2 rotational offs
📌 Additional Information:
This is a full-time, contractual role
Office-based position in Delhi or Noida
Application process includes online assessments (approx. 3 hours)
Laptop/desktop recommended for best experience
Government-issued ID (except Aadhaar) required for ID verification during interviews and onboarding
By applying, you consent to video/audio recordings and ID validation strictly for security and verification purposes
🚀 Why Amazon?
At Amazon, we respect and value diversity. We’re committed to building an inclusive workplace and making hiring decisions based on skills, passion, and potential. If you’re ready to make an impact and grow with us, we’d love to hear from you.
Apply now and start your journey with Amazon!